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SERVICES :: VIDEOCONFERENCING :: BENEFITS
Benefits of Videoconferencing

Streamline Communication and Enhance Relationships Improve Communication & Reinforce Relationships
Unlike the telephone where emphasis and emotion is detected audibly, broadcast videoconferencing must be handled delicately since both the facial expressions and the body language of participants is intensified on screen. By fully exposing the visual and audio cues during a meeting, videoconferencing allows the full impact of a relationship to be explored since person-to-person contact can be both heard and seen. Unlike past communication whereby a salesperson was the primary messenger between company and client, videoconferencing opens up a whole new dynamic by expanding the amount of participants in nurturing the relationship itself. During a videoconference you can see the facial expressions and body language of conference participants. These are both important aspects of communication that are lost with a basic telephone call. Videoconferencing also allows the opportunity for more of your staff to have contact with your customers. From your customer’s perspective, the only person ever seen is the salesperson from your company. Wouldn’t it improve your business relationship with your best customers if they got to meet more of your internal employees?

Increases Productivity
The logistical challenge of arranging, planning, and executing traditional face-to-face meetings has a definite and measurable impact productivity. The ability to transact business without ever leaving the office has long been the primary goal of business executives. The advent of videoconferencing has made that goal a reality, and with bandwidth speeds increasing and prices decreasing…the adoption of this medium has become widespread. The ability to be in several places at once without leaving your office is the next frontier. The 1990s saw a tremendous increase in productivity for American companies. The goal was to do more with less. Websites and the Internet let us quicken the speed of communication. We believe that the use of videoconferencing will be the next driver for productivity because you will be able to keep in closer contact with customers. This closeness will lead to new ideas on how to speed up the development of new products and services.

Reduces Travel Expenses
When presenting the idea to your finance manager, a strong cost-benefit of videoconferencing lies in the savings achieved from reducing travel expenses. With today’s gas prices soaring to new all-time highs, the cost-benefit of videoconferencing can be easily derived and presented – reinforcing your proposal as a proponent of videoconferencing. In fact, if you forecast the annual savings in travel expenses alone…this should be enough to make your case. But don’t stop there…factor in the savings in human productivity, mobile equipment, lost sales opportunities, and decreased customer service levels – and consider the case closed! You’ve won the right to videoconference, and your manager’s will reward your efforts in strengthening the company balance sheet.In today’s economy, cutting down on company travel expenses is usually a real attention grabber. In practice, the results are mixed. Individuals still like to go places and visit clients and associates in person. Nothing can replace meeting someone face to face for the first time and shaking hands. There are, however, numerous situations where you can save a lot of money on airfare and hotel costs, not to mention saving the loss in productivity from being out of the office.

Allows Multi-point Meetings Across Time Zones & International Boundaries
It is a necessity for big conglomerates with multiple locations and many people to embrace videoconferencing, but it is also a necessity for smaller, cutting edge companies to take the same approach. Conducting business on a global level cannot be overlooked in today’s marketplace, and having a videoconferencing solution that connects you to the international marketplace is imperative. Don’t let the competition get a jump on clients that should be yours - barriers to customer acquisition are already difficult enough without you becoming a hurdle yourself.

Improves Effectiveness
If “a picture is worth a thousand words”, then a live meeting is worth a thousand dollars…at least! An effective meeting is probably going to be worth a whole lot more! The bottom line is that the more effective meetings you can hold and be effective at; the higher your probability of closing deals and making your business a complete success. At Accunet, we want the opportunity to be partners in your achieving that success.We all know that "a picture is worth a thousand words." Videoconferencing is the perfect example of how true this statement is. A live video call is much more effective than a phone call in many situations. For example, your engineering staff needs to show one of your vendors a problem with a purchased component. Visually seeing the part during a videoconference is far more effective and meaningful than trying to describe it over the phone.

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